Prescription Queries

All queries relating to prescriptions should be directed to our dedicated prescription line, by calling 01452 529933, then choosing option 3. Please follow the instructions on the phone message, and you will hear back from a member of the prescription team within 3 hours (after 4pm, this may be the next working day). The prescription line should not be used to order medication. Please only call in person at the surgery if your prescription query is urgent, and be aware that you will need to wait for a prescription advisor to become available to assist you.

Please also help us by remembering to request your prescription early enough to avoid you running out of medication. Prescription requests are accepted up to 10 days before the due date.